COOKIE POLICY
The following is the extended information regarding cookies and similar technologies installed on or read through the reload.app website (hereinafter the “Site”).
What cookies are and what they are used for
A cookie is a small amount of data that, often in the form of a unique anonymous identifier, is sent to the user’s browser by a web server and then stored on the user’s device (computer, smartphone, or tablet). Cookies can be used either to enable the proper use of a website (so-called technical cookies), or to remember preferences and, where applicable, support measurement or advertising (so-called analytical or profiling cookies, depending on the case).
Cookies can remain stored on your device for a variable duration (so-called persistent cookies) or disappear when you close your browser or after a short period (so-called session cookies). Cookies can be installed by the Site you are visiting (so-called first-party cookies) or by other domains (so-called third-party cookies).
Types of cookies used on this Site and purposes
The Site may use the following categories of cookies:
Technical cookies. These cookies allow the Site to function properly and to deliver content and features you request. They may include security, load balancing, interface preferences, or storage strictly necessary for the operation of the Site.
Analytical / statistical cookies. These cookies help us understand how users navigate the Site (for example, pages viewed or interactions). Where they are configured to collect only aggregated or otherwise non-identifying information, they may be treated similarly to technical cookies under applicable law.
Profiling cookies. Where used, these cookies can record preferences observed during visits in order to show content or messages more closely aligned with the user’s interests.
Third-party cookies for marketing and retargeting. Where used, trusted third parties may use cookies to measure campaigns or to show relevant messages on this Site or on other sites, including based on prior interactions with the Site.
Characteristics of cookies used on the Site
The characteristics of the main cookies and similar technologies are shown in the table below. The list may be updated from time to time to reflect changes in tools or partners.
| Name / technology | Type | First / third party | Duration |
|---|---|---|---|
| Local storage / preference keys | Technical | First party | Until cleared |
| Advertising and social pixels (e.g. Meta) | Marketing and retargeting | Third party | Up to 90 days (typical) |
| Analytics (e.g. Google Analytics) | Analytic | Third party | Up to 2 years (typical) |
Legal basis for the use of cookies
Where required by law, non-essential cookies (for example certain analytics, marketing, or profiling cookies) are used only based on your consent, which you can provide or withdraw through the cookie banner or preference tools made available on the Site, when active. Refusing such cookies does not block access to the Site except where a feature strictly depends on that technology.
For technical cookies that are strictly necessary to provide the service you request, processing may rely on the legitimate interest of the controller in ensuring secure operation, stability, and basic usability of the Site, as permitted by applicable law.
Mode of processing
Personal data collected through cookies are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Appropriate technical and organizational measures are applied to reduce the risk of loss, misuse, or unauthorized access.
Your right to oppose or change cookie settings
Banner and preference center.
When available, you may accept only technical cookies, accept all cookies, or manage granular preferences through the cookie banner or settings page on the Site. Your choices may be stored in a technical cookie or equivalent local storage so that the banner is not shown again on every visit, subject to legal requirements and product updates (for example when preferences expire, you delete cookies, you browse in private mode, or processing conditions change).
Browser settings.
You can also block or delete cookies by configuring your browser. Guides for major browsers include:
After blocking cookies, some parts of the Site may not work as intended.
For more information on behavioural advertising and to manage preferences for many third-party companies in Europe, you can visit youronlinechoices.com.
Data controller
The data controller for personal data processed through cookies on the Site is Reload, with registered office at Maslak Mah. AOS 55. Sk. 42 Maslak B Blok No: 4, İç Kapı No: 540, Sarıyer/İstanbul, Türkiye (hereinafter, the “Controller”).
For privacy questions you can contact us at can@reload.app.
Recipients, transfers, and disclosure
Data collected through cookies may be accessible to:
- employees and collaborators of the Controller, acting under appropriate instructions; and
- technical providers that host or operate the Site or specific features, who typically act as processors.
Data may be transferred to countries outside your country of residence, including outside the European Economic Area, where permitted and subject to appropriate safeguards where required by law. You may request further information by writing to can@reload.app.
Data are not sold and are not disseminated without a legal basis.
Your rights
Depending on applicable law, you may have the right to access, rectify, delete, restrict processing, object, and data portability, as well as the right to withdraw consent where processing is consent-based. You may also lodge a complaint with a supervisory authority in your country or region.
To exercise your rights you can email can@reload.app.