TERMS AND CONDITIONS
These Terms and Conditions (these “Terms”) govern access to and use of the reload.app website, including its subdomains (together, the “Site”), and any related services, content, or communications made available by Reload through the Site (collectively, the “Service”), in a legally binding way. Capitalized terms used in these Terms have the meanings given below or as otherwise defined in context.
The following documents are incorporated by reference where applicable: Privacy Policy and Cookie Policy.
Please read these Terms carefully before using the Site or Service. By accessing or using the Site or Service, you agree to be bound by these Terms. If you do not agree, do not use the Site or Service.
Nothing in these Terms creates a relationship of employment, agency, or partnership between you and Reload.
1. Owner and contact
The Site and Service are operated by Reload, with registered office at Maslak Mah. AOS 55. Sk. 42 Maslak B Blok No: 4, İç Kapı No: 540, Sarıyer/İstanbul, Türkiye (“Reload”, “we”, “us”, or the “Owner”). You can contact us at can@reload.app.
2. Definitions
“User” means any individual or entity that accesses or uses the Site or Service.
“Content” means text, graphics, images, audio, video, software, data, and other materials made available on or through the Site or Service, including User Content.
“User Content” means any content that a User submits, uploads, posts, or transmits through the Site or Service (for example, messages or files sent via contact forms).
3. Eligibility
The Site and Service are not directed to children. You represent that you are at least the age of majority in your place of residence and have the legal capacity to enter into these Terms. If you use the Site on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
4. Accounts
Where the Site allows account registration, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your credentials and for all activity under your account. You must notify us promptly at can@reload.app if you suspect unauthorized access.
We may suspend or terminate accounts that violate these Terms or pose a security or legal risk. Suspension or termination does not entitle you to compensation unless required by applicable law.
5. License to use the Site
Subject to these Terms, Reload grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and Service for your personal or internal business purposes, in accordance with applicable law.
Except as expressly permitted by us in writing or by applicable law, you may not copy, modify, distribute, sell, lease, reverse engineer, decompile, scrape, or create derivative works from the Site or Service, or attempt to access non-public areas or systems.
6. Intellectual property
Unless otherwise indicated, Reload and its licensors own all rights, title, and interest in and to the Site, Service, and Content (excluding User Content), including trademarks, logos, trade dress, and copyrights. No rights are granted except as expressly stated in these Terms.
7. User Content
If you submit User Content, you represent that you have all rights necessary to do so and that your submission does not violate any law or third-party rights. You grant Reload a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, and process User Content solely to operate, improve, and secure the Site and Service and to respond to you, subject to our Privacy Policy.
You remain solely responsible for your User Content. We may remove or restrict User Content that we reasonably believe violates these Terms or applicable law, or that poses a risk to Users, third parties, or the Service. You agree to indemnify Reload as described in Section 12 for claims arising from your User Content.
8. Acceptable use
You agree not to:
- use the Site or Service in any way that violates applicable law or infringes anyone’s rights;
- attempt to interfere with or disrupt the integrity or performance of the Site or Service;
- transmit malware, spam, or unsolicited communications, or harvest data without consent;
- impersonate Reload, another User, or any person or entity; or
- use automated means (including bots) to access the Site in a manner that imposes an unreasonable load or circumvents access controls, except as expressly permitted in writing.
We may take appropriate technical and legal measures, including suspending access, to protect the Site, Users, and our legitimate interests.
9. Third-party resources
The Site may contain links to third-party websites, embeds, or services. Reload does not control and is not responsible for third-party content, terms, or practices. Your interactions with third parties are solely between you and the third party.
10. Purchases and payments
If Reload offers paid products or services through the Site, price, description, taxes, and payment terms will be presented at checkout or in a separate order flow. Orders are an offer to purchase; we may accept or decline orders for legitimate reasons (for example, availability, errors, or fraud prevention). Payments may be processed by third-party payment providers; their terms and privacy notices may also apply.
Unless mandatory consumer rights provide otherwise, any trial, subscription, renewal, cancellation, refund, or withdrawal terms will be stated at the point of sale or in product-specific terms that supplement these Terms where indicated.
11. Disclaimers
To the fullest extent permitted by applicable law, the Site and Service are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Reload does not warrant that the Site or Service will be uninterrupted, error-free, or free of harmful components.
12. Limitation of liability
To the fullest extent permitted by applicable law, in no event will Reload or its directors, employees, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, goodwill, or data, arising out of or in connection with these Terms or the use of the Site or Service, even if advised of the possibility of such damages.
To the fullest extent permitted by applicable law, Reload’s aggregate liability arising out of or relating to these Terms or the Site or Service will not exceed the greater of (a) the amounts you paid to Reload for the Service giving rise to the claim during the six (6) months before the claim arose, or (b) one hundred U.S. dollars (US$100), if you have not had any payment obligations to Reload.
Some jurisdictions do not allow certain limitations or exclusions; in those cases, our liability is limited to the maximum extent permitted by law. Nothing in these Terms limits liability that cannot be limited under applicable law (including liability for death or personal injury caused by gross negligence or willful misconduct, where applicable).
13. Indemnification
You will defend, indemnify, and hold harmless Reload and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or Service, your User Content, or your violation of these Terms or applicable law, except to the extent caused by Reload’s willful misconduct.
14. Changes
We may modify these Terms from time to time. We will post the updated Terms on this page and, where appropriate, provide additional notice (for example, by email or a banner on the Site). Changes are effective when posted unless stated otherwise. Your continued use of the Site or Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Site and Service.
15. Termination
You may stop using the Site and Service at any time. We may suspend or terminate access to the Site or Service, in whole or in part, if we reasonably believe you have materially breached these Terms or if we need to do so to comply with law or protect security. Provisions that by their nature should survive termination (including Sections 6, 7 (license grants to the extent needed to operate post-termination), 11, 12, 13, 16, and 17) will survive.
16. Governing law and disputes
These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles, except where mandatory consumer protections of your country require otherwise.
Unless applicable law requires a different forum, you and Reload agree that the courts located in İstanbul, Türkiye will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Site or Service, subject to any non-waivable rights you may have to bring claims in your home jurisdiction under consumer law.
17. Miscellaneous
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms constitute the entire agreement between you and Reload regarding the subject matter here and supersede any prior agreements on that subject, except for additional terms presented at purchase where applicable.